assessment & operations

The Assessment & Operations branch of the Residential & Housing Services (R&HS) oversees the assessment, safety & security, psychological well-being, student leadership development, conduct, and administrative functions of the department. (view org chart)This unit serves the residential communities by working directly with students and by providing leadership on many of the services and programs offered by the Residential Programs unit.

Assessment
Overall strategic planning relies on determining the most relevant "Best Practices" for the University of California, Berkeley student population, while also being informed by data gathered directly from that population. The American College Personnel Association lists five key characteristics that exemplify a student affairs division committed to student learning. The fifth characteristic is: "Student affairs policies and programs are based on promising practices from the research on student learning and institution-specific assessment data." To that end, this unit reviews daily and quarterly periodicals as well as a variety of other reports on student development theory and best practices in higher education. Institution specific assessment is accomplished through collaborative efforts with colleagues and assessment specialists across campus.

Conduct
Building communities that support the psychological and social development of residents is at the heart of our judicial system. We understand that students enter college at different stages in their intellectual & ethical development and our judicial process is designed to meet the student where they are in that development and respond to behavior in an educationally appropriate manner, while maintaining the standards of the residential community. Experience tells us that when individuals share in the oversight of their community, they are more likely to respect that community. To that end, residents are encouraged to serve on the Peer Review Boards that exist in each residential area. 

Residential & Housing Services has the authority to adjudicate violations of the Residential Conduct Code as outlined in Bear Necessities: The Guide to Living On-CampusThe Center for Student Conduct and Community Standards in the Office of the Dean of Studentssupports community standards outside the residential communities. In addition to supporting standards and policies at a community level, Residential & Housing Services also strives to assure the safety of our residents and the development of our community through a number of other means, which include managing our programs with a special eye on staff training and performance management, and risk reduction practices.

Safety & Security and Psychological Well-Being
Two resident psychologists from University Health Services and one Sargent from the University of California Police Department (UCPD) provide dedicated services to residents and also support the professional and student staffs with extensive training and consulting services.